looks like i got the content ai one but want to write seo descriptions ect thanks
Hello,
I’m sorry to hear that you’re facing issues with your SEO subscription. To ensure that your account has an active subscription, please follow these steps:
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Check if your website is connected to the correct Rank Math account. You can do this by visiting the Websites section in your Rank Math account area. If your website is not shown or you see a message saying No connected websites found, you need to reconnect your website. Here is a guide on how to do that: Check if Your Website is Connected.
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If your website is successfully connected, make sure you have enabled the Image SEO module in Rank Math. You can access the Image SEO features by going to General Settings → Images from the Rank Math menu.
If after following these steps you are still experiencing issues with generating SEO descriptions for your pages, please feel free to reach out to the Rank Math support team for further assistance. You can open a support ticket here. They will be able to provide more specific guidance based on your website’s configuration.
Thank you for raising this concern, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Bulk Editing Options in the Rank Math SEO Plugin
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Craft Compelling SEO Descriptions With Content AI » Rank Math
i think i brought the wrong sub i want the seo one thanks
can it be changed? thank you
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Looks like you purchased the Content AI Starter plan but you actually wanted to buy the Rank Math SEO PRO plan ?
Could you please confirm if we understand your situation correctly ?
If yes then in that we cannot change the subscription rather we will have to refund the Content AI plan to you and you will have to buy the Rank Math SEO PRO plan separately.
If this is okay for you then can you please suggest us if we should proceed with the refund ?
Meanwhile you can get the Rank Math SEO PRO plan from here :
https://rankmath.com/pricing
We really look forward to helping you.
Thank you.
yes please could we do that a refund and ill purchase the correct plan thanks for your assistance
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that this resolved your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
