Not showing that my site is connected to my account

#838332
  • Resolved Blake Mossey

    1 year, 9 months ago

    Rank Math free

    I have set up rank math pro in wordpress but on my account it still shows no site is connected to my account.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear that you are facing issues with your Rank Math account not showing your site as connected. This issue can occur if the website is not correctly connected to your Rank Math account.

    To resolve this, please follow these steps:

    1. Disconnect Your Rank Math Account:

      • Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
      • Click on Disconnect Account as shown in the screenshot below:
        Disconnect Account

    2. Reconnect Your Rank Math Account:

      • After disconnecting, click on Connect Now.
      • Select the correct account and click on OK, Activate Now as shown in the screenshot below:
        Click Connect Now
        Activate Rank Math PRO Subscription

    3. Check Your Connected Websites:

    Following these steps should help you reconnect your website correctly to your Rank Math account. If you encounter any further issues or need assistance, please feel free to reach out to our support team here.

    Thank you for reaching out, and we’re here to help you with any further questions or concerns.

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Princess

    1 year, 9 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Not showing that my site is connected to my account’ is closed to new replies.