Not Showing Seo Meta Box ( Already ON Add seo meta box)

#37022
Viewing 6 replies - 1 through 6 (of 6 total)
  • Thop tv
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Thop tv
    Rank Math free

    Already Read all the replies from support.rankmath.com Related to my queries so I tried all things mentioned. I Used Wp reset plugin to reset all thing but nothing happens. it shows still the same error.

    the theme I use- neve
    plugin- jetpack, lucky wp table, updraft backup, rank math

    Note — Your plugin is just awesome. it does all the things with proper optimization. that’s why I like this plugin and recommend to all wp users

    Thanks For A Great Plugin

    • This reply was modified 4 years, 1 month ago by Thop tv.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thop tv
    Rank Math free

    I recently Added a new WordPress website and rank math still not working on the new website there is no other plugin or theme on that web.

    I think error must be in the new Rank math update

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Rank math seems to be working well on my end. Would you mind sharing access to your site so we can look deeper into your settings.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Not Showing Seo Meta Box ( Already ON Add seo meta box)’ is closed to new replies.