Not Seeing FAQ opton in Divi Accordion

#191761
  • Resolved Stephen Vaughan
    Rank Math free

    Good afternoon,

    I am working through a new site with the latest version of Ran Math that now has the Divi front-end integration. In the following article at point 6 (Add FAQ Schema to the Accordion) an image shows an option in the module settings to set up this option:

    https://rankmath.com/blog/divi-seo/?unm=209002

    I am not seeing this. Could it be something that depends in a update to the Divi Theme which hasn’t been released yet? I notice that in the other screenshots that the Rank Math panel can be seen on the left of the browser and in my version it can only be used on the right.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve replicated this issue on my end and alerted our dev team for further investigation. We will get back to you shortly and would really appreciate your kind patience regarding this matter.

    Meanwhile, for the Rank Math panel you are referring to, could you please share a screenshot? Also, are you using RTL (right-to-left) language format for your site?

    Looking forward to helping you.

    Thank you.

    Hi Reinelle,

    I can’t see a way to upload images to this form but now that you explain the RTL setup, maybe that is why I am seeing the panel on the left in the article. It’s not a big deal, I was just curious.

    As for the missing FAQ feature in the Divi accordion, I suspect this is down to a required Divi update that hasn’t been released yet.

    Hello,

    Thanks for getting back to us.

    The FAQ accordion in the Divi integration is only available in the PRO version of Rank Math. The same way it is for the Elementor integration.

    As you can see from our changelog here in the PRO section: https://rankmath.com/changelog/

    Added: Convert Divi Page Builder’s Accordion widget into the FAQ Schema markup

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Not Seeing FAQ opton in Divi Accordion’ is closed to new replies.