Hello,
We apologize for the inconvenience you are facing with your subscription plan in WordPress. It seems like there might be an issue with recognizing your active subscription plan for the Content AI feature.
Based on the information provided, it appears that you have an active subscription plan with available credits. To resolve this matter, please assign this ticket to a human agent by clicking on the available buttons so that we can further investigate and assist you accordingly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue promptly.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
Thank you so much for getting in touch.
I understand your subscription is not reflected on your website. Could you please try disconnecting your account from your website and then reconnecting? I have shared a KB article on how to do this.
KB: https://rankmath.com/kb/how-to-connect-or-disconnect-content-ai/
Please do not hesitate to let us know if this doesn’t help or if you have any follow-up queries.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
