Hello,
We apologize for the inconvenience you are facing with your subscription plan not being recognized despite having an active Content AI subscription and purchasing a full year in December.
To assist you further with this issue, we kindly ask you to assign this ticket to a human agent by clicking on the available button. Our team will investigate the matter and provide you with a resolution promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
If you have any other questions or need assistance, please feel free to let us know.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
