Hello,
Thank you for reaching out to us regarding the issue you are facing with not receiving the verification email for payment change. We apologize for any inconvenience this may have caused you.
To troubleshoot this matter, please check your spam or junk folder in your email inbox as sometimes verification emails can end up there. Additionally, ensure that the email address you provided is correct and that there are no typos in it.
If you still do not receive the verification email after checking these folders and confirming the email address, please reply to this ticket. A human agent from our support team will assist you further in resolving this issue.
Looking forward to helping you resolve this matter promptly.
Thank you for your understanding.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
Rank Math New Features – Roll Back and Beta Testing
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please try checking your spam or junk folder in your inbox and see if the verification email from FastSpring.com was moved there.
Please also try using the email address we shared in the sensitive data section and see if it works.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
