Not receiving passowrd rest email

#395302
  • Resolved Corey Stevens

    1 year, 11 months ago

    Rank Math free

    Hi there,

    I have just created a RankMath account under the email v****@o*************

    I did not receive an account confirmation email or initial password.
    I am unable to reset my password on the account via the account settings page as I dont know the original password.
    I have requested a password rest email, but I have not received this in my inbox.
    I have checked my junk folder.

    Just needing to get the account details set so that I can link through to my WordPress dashboard.

    Thanks in advance for your assistance.

    Regards,
    Corey

Viewing 1 replies (of 1 total)
  • Prabhat

    1 year, 11 months ago

    Rank Math agency

    Hello Corey,

    Thank you for contacting the support and we regret the inconvenience caused.

    We’ve reset the logins for you and emailed the details at your registered email address.

    Hope that helps.

    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Not receiving passowrd rest email’ is closed to new replies.