Not logo while sharing the website

#49059
  • Resolved pvt.farhankhan
    Rank Math free

    I utilize the Rank Math Plugin for my website and I have made the settings also added my image there.
    Although, the thumbnail is working on website favicon and original logo. I need help on making it work on Social media sharing. I have contacted the theme support, they redirect to my SEO service. Kindly support me on this.

    Thank you and Best regards
    //
    I’ve made all the changes still the problem exists

Viewing 15 replies - 1 through 15 (of 17 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You can set the social image, title, and description of each page/post by going to that page and in the Rank Math section, going to its social section. There you can set all that information, just as I show you in the following screencast: https://i.rankmath.com/48bg1K

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Please check the above screenshot
    I Apologize i couldn’t reply, but that didn’t worked on Instagram & FB. Unfortunately I’m unable to attach any image here, but please try sending my domain https://socioswag.cf on Instagram and FB.

    Todd
    Rank Math free

    Hello,

    We do not see any image added as featured image o that homepage.

    You can do that at WordPress Dashboard > Rank Math > Titles & Meta > Homepage.

    Add the facebook image there.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have tried to enter in your website but it seems to don’t load, could you check it?

    Looking forward to help you.

    It’s working!

    Alberto
    Rank Math business

    Hello,

    Perfect, I will mark it as solved. If you have any other questions in the future, know that we are here to help you.

    Thank you.

    • This reply was modified 3 years, 11 months ago by Alberto.

    Wait, no, you said the website isn’t working and thus i replied the website is working, query isn’t solved yet.

    Alberto
    Rank Math business

    Hello,

    I was confused for the answer, I am sorry. For some reason, I am still not able to load your website, I get an error telling me that domain doesn’t exist. I will ask other staff members if it is working for them.

    Looking forward to help you.

    I apologise, there was a problem with the hosting company and now it has been fixed. Please revise; I’ve uploaded social tab of rankmath for image, but still while sharing the link on Instagram, FB and sometimes whatsapp, it shows nothing.

    Todd
    Rank Math free

    Hi,

    The website is down again.

    Could you please check?

    Also, just to confirm – have you tried disabling all other plugins except Rank Math and see if the issue is happening even when just RM is enabled?

    Todd
    Rank Math free

    Okay, so the website is back up.

    I added a featured imaged and it is working fine now:
    null

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Yes, i tried, waited 24 hours too for seo to take place but nothing actually happened

    Oh thanks! Where was I missing?? Even i had uploaded that i guess?

    Todd
    Rank Math free

    Hello,

    No, there was no featured image for that page when I added it.

    Please check for other pages that are missing an image.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)

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