Not importing meta data

#13600
  • hi

    I have been using AIO SEO. I imported data and although it said ‘import of meta data complete, my target keyword was not there for any post or page – any ideas?

    Thanks
    Simon

    • This topic was modified 3 years, 5 months ago by Michael Davis.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please perform the import process once more and check whether the issue will still be reproduced?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I did it again and Rank Math is not showing any focus keyword for my posts or pages?

    I had AIO SEO activated.

    Hi Simon,

    Thanks for the getting back to us.

    I have just done some testing on this on my end but I cannot replicate this issue, all the keywords are successfully imported.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thanks, I trust you.
    {Deleted}

    Cheers
    Simon

    • This reply was modified 3 years, 5 months ago by Michael Davis.

    Hi Simon,

    Thanks for getting back to us.

    Please refrain from posting login information on the public forum to avoid unauthorized access to your site. I have deleted the login information and added it on the sensitive data section.

    Please share your site URL as well so that we can check the issue for you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I thought I had put it in the sensitive field – glad I forgot the url.

    The issue is the focus keyword is not importing. Other meta data is I believe.

    Thanks again

    Hi Simon,

    Thanks for the follow up.

    I have activated AIO SEO but none of the posts on your website have any focus keywords. Did this happen after installing Rank Math?

    Do you have a site backup that you can rollback to?

    Thank you.

    Hello there,

    I’m having a similar problem with metadata not being imported on pages. They show up when Yoast SEO Premium is activated. But they vanish when using RankMath. Help, please. I want to delete Yoast.

    No back up but when I reactivate AIO the focus keywords are there

    Hi there,

    I have shared a screenshot below of how the post listing page looks when I login
    IMG

    Please let me know what I am missing.


    @mail71
    I am sorry for any inconvenience caused. Would you mind creating a new ticket and sharing some temporary admin access so that we can check the issue for you?

    We are looking forward to helping you. Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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