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the plugin is not gathering traffic data. settings are good and green but all data says 0
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Hello,
I’m sorry to hear that you are facing issues with your Rank Math plugin not gathering traffic data. If you are seeing all data as 0 despite having correct settings, there are a few steps you can take to troubleshoot this issue:
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Reconnect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click the Reconnect link to disconnect and reconnect your Google Account with Rank Math. You can also test the connection by clicking on the Test Connections option.
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Rebuild Index for Analytics: Go to Database Tools and click on Rebuild Index for Analytics.
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Import New Data Manually: Under Analytics settings, click on Delete Data in the Analytics Database section and then click on Update Data manually.
If these steps do not resolve the issue, you can also refresh the authorization tokens by following the steps mentioned in the Rank Math knowledge base.
Please try these steps, and if the issue persists, feel free to reply here for further assistance.
Thank you for reaching out!
Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How Does Search Engine Rank Tracking Work? » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank MathI tried the steps above and nothing changed. The data shows on Feb 29 everything just stopped working and all data sets went flat to 0.
Thank you for your help.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/
If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.
1. At first add the following filter to your website:
add_filter( 'rank_math/analytics/log_response', '__return_true' );
Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
This is how it should look like:
When some actions have completed running, please check the Analytics log under
wp-content/uploads/rank-math
and share that with us. You can upload the log file using this tool.Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
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The ticket ‘not gathering traffic data’ is closed to new replies.