not correct scaled Picture on Facebook on Mobile

#37159
  • Resolved Frank Weber
    Rank Math free

    Hi,

    i have the problem that the Featured Image on Facebook will not correct scaled and shown on mobile. On my computer everything is good but on my iPhone in the App I see only a part of the Featured Image.

    best regards Frank

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is commonly caused by an optimizing plugin in your site. Would you please check if you have option to optimize images turned on and turn it off.

    Hope this resolves your issue. Thank you.

    ​​​​​​​

    Frank Weber
    Rank Math free

    Hi,

    what do You mean? I have WPRrocket and Imagify as a plugin running. Should I shortly (temporally) deactivate and activate the plugins (both or one of them) or should I deactivate one of them permanently?

    Best regards Frank

    Michael Davis
    Rank Math pro

    Hello Frank,

    Thank you for the follow up.

    I would suggest you attempt deactivating each at a time and checking which one is the culprit.

    I hope this helps. Thank you.

    ​​​​​​

    Frank Weber
    Rank Math free

    Hi,

    have done (deactivate an activate= and problem ist solved. Have many Thanks.

    best regards Frank

    Michael Davis
    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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