Not Connected and Image ALT Text with WP Bakery

#674079
  • Resolved Randy Schwartz

    5 months, 2 weeks ago

    Rank Math free
    Content AI Starter

    I’ve been chasing this around for half a day. I’m using a theme with WPBakery. Using Media Gallery blocks to display images. Rank math doesn’t seem to recognize any alt text keyphrases entered into the images alt text field if the image is part of a WP Bakery Media Gallery Block. How do I do make this connect?

    Now my account just keeps getting disconnected. My dashboard page says I’m connected. But if I click the sidebar on a portfolio page it now says I need an account. It was already working, but now it is not. Very aggravating. See screenshots from Imgur.

    Lastly when using the “Write” tool in the content AI panel (when it was actually connected) and hit insert, I don’t see where the content goes unless I switch back to the classic editor, then it appears in the body. If I’m in the backend editor I can’t find it in any block unless I work from the classic editor first. Seems kind of a backward way to do this. Or do I just have to copy and paste. I’m trialing this to see if it’s something I would like to go with instead of Yoast.

Viewing 1 replies (of 1 total)
  • RankBot

    5 months, 2 weeks ago

    Hello,

    I’m sorry to hear about the issues you’re facing with Rank Math. It seems like you’re encountering a few different problems. Let’s address them one by one.

    Regarding the issue with WP Bakery Media Gallery Blocks not recognizing alt text keyphrases entered into the images’ alt text field, it’s important to note that Rank Math should recognize the alt text for images added through WP Bakery Media Gallery Blocks. However, if you’re experiencing issues with this, it might be due to a conflict with the theme or plugin. To troubleshoot this, you can try adding the alt text directly to the images in the Media Library and see if that resolves the issue.

    As for the account disconnection problem, I understand how frustrating this can be. It seems like there might be a syncing issue between your Rank Math account and your website. To resolve this, please ensure that you have followed the steps outlined in our knowledge base article on connecting/disconnecting your website from Content AI. If you’re still experiencing issues after following these steps, please provide us with more details so we can assist you further.

    Regarding the “Write” tool in the Content AI panel, it’s unusual that you’re unable to see the content unless you switch back to the classic editor. This could be related to a compatibility issue with your theme or other plugins. To address this, I recommend checking for any conflicts by temporarily deactivating other plugins and switching to a default WordPress theme to see if the issue persists.

    If you continue to experience these issues, please assign this ticket to a human agent using the available buttons, and we’ll be happy to assist you further.

    Thank you for bringing these concerns to our attention. We appreciate your patience as we work to resolve these issues for you.

    Sources:
    Score 100/100 With Rank Math Post Tests » Rank Math
    How to Automatically Set Alt and Title Attributes for Images
    How to Show Images in the Search Results » Rank Math
    How to Connect/Disconnect Your Website From Content AI

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Not Connected and Image ALT Text with WP Bakery’ is closed to new replies.