Not allowed to login

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support and sorry for the issue you are facing.

    Assuming you tried deactivating and reactivating the plugin, can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?

    Temporary Login Without Password

    Looking forward to helping you.

    Hello . tried with plugin never fixed it. Your’re welcome sure my username ***
    password=***

    https://www.buyseoservices.ooo/wp-admin

    • This reply was modified 5 months, 3 weeks ago by  Rank Math.

    Hello Steve,

    We have removed the login details you entered in your post because they were publicly available. I have moved them to the sensitive data section.

    I would request you to change your password as soon as you see this message to avoid any misuse by anyone who might have seen your message when it was live.

    Coming to the issue, I have fixed it for you by entering your RankMath account details on WP > Rank Math > Dashboard > Help.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

    Hi,

    I’m trying to rankmath plugin linking with Rank Math account. But i’m getting error message like.

    “Sorry, you are not allowed to access this page.”

    Please give valid solution.

    Looking forward to a positive response.

    Hi there,

    Thanks for writing back and sorry for the issue that you are currently facing.

    Could you please:

    1. Ensure you are on the latest version of Rank Math plugin.
    2. Deactivate the plugin once and reactivate it.
    3. Check that you do not have a third party plugin that could be limiting access to certain pages on your site.

    One of these might fix the issue. If it doesn’t, share your WP logins in the sensitive data section so we can take a closer look.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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