Hello,
Thanks for getting back to us.
The purchase was made from a different email address (Please check the sensitive data section).
Please login to that account or reset the password from https://rankmath.com/my-account/
Looking forward to helping you. Thank you.
Hey, yes I found that the email as you said,
but I need to move into the Gmail email, it is important, I can integrate the website with that email
can we do that? and what is requested from me to do if it is acceptable to change email
Hello,
Thank you for your patience.
I have forwarded your request to your accounts department for merging both of your accounts and will get back to you shortly.
We would really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
Looking forward to helping you.
Thank you.
Hello,
We tried searching the email address that you mentioned in the sensitive area but we are unable to locate the account.
Please email us the correct details so we can get this sorted for you asap. Here’s the email address:
s******@r***********
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
