Hello,
I apologize for the issue you are facing with setting the focus keyword on your website. It seems that users other than the administrator are unable to set the focus keywords, and it shows "NA" after publishing or updating.
To address this concern, please ensure that the users have the necessary permissions to access and modify the SEO settings, including setting focus keywords. You can check and adjust user roles and permissions under the WordPress Dashboard.
If the issue persists after verifying the user permissions, please reach out to our support team directly by clicking here. Our team is available 24/7 to assist you further with this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
Why Can’t I Enter More Than 1 Focus Keyword in Post and Product Categories? » Rank Math
How to Update SEO Score When N/A is Showing » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
