Hello,
I’m sorry to hear that you are facing issues saving the settings of the Rank Math plugin on your website. This problem can occur due to various reasons. Here are some common solutions that might help you resolve the issue:
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Update Rank Math: Make sure you have the latest version of Rank Math installed. You can check and update the plugin by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control. If needed, you can also update Rank Math manually by following the instructions provided in this guide.
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Check for JavaScript Errors: Sometimes, conflicts with other plugins or themes can prevent Rank Math from saving metadata. You can open the Developer Tools Console Panel in your browser to identify any JavaScript errors that might be causing the issue. More details on how to do this can be found here.
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Firewall Blocking Access: If you are using a firewall, it might be blocking Rank Math from saving data. Check if Rank Math is being blocked and whitelist it if necessary. Instructions on how to do this with Wordfence firewall are available here.
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ModSecurity: In some cases, ModSecurity feature on your server can cause issues with saving settings. You may need to temporarily disable ModSecurity through your hosting provider to allow Rank Math to save settings.
If after trying these steps you still face issues, please feel free to reach out to our support team by submitting a support ticket. Our experts will be happy to assist you further.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Best regards,
Rank Math Support Team
Sources:
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin.
You can also follow this troubleshooting guide to see if that helps to resolve the issue: https://rankmath.com/kb/settings-not-saved/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
