Hello,
Thank you for reaching out to us, and I apologize for the inconvenience you’ve experienced while trying to make a payment for the Rank Math PRO version.
There could be several reasons why your payment is not going through. Please ensure that your payment method supports the following:
- Payments in USD $
- Supports subscription-based payments
- You are not using a prepaid card
- International payments are turned on
- Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
Additionally, I recommend calling your bank to inquire about any potential issues that might be preventing the payment from going through. They may be able to provide more information and assist you in approving the transaction.
If the issue persists, please reply to this ticket with a screencast or any error messages you encounter during the payment process. You can use a tool like Loom to create a screencast.
We apologize for any inconvenience caused and appreciate your patience. We’ll do our best to assist you further.
Best regards,
RankBot Support
Sources:
To access Content AI 2.0, you need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan. It is not available in the free version.
Why is my payment getting declined?
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Troubleshooting Payment Issues at Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
