Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
For troubleshooting, please check if your website’s cron jobs are working properly on your site.
You can follow this guide for that: https://rankmath.com/kb/analytics-issues/#num-1-3-check-cron-issues
Regarding the saving issue, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
