Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The URL you’ve shared is not accessible without your login credential.
1. Please follow the guide below to learn how you can capture screenshot for a particular page:
https://wordpress.com/support/make-a-screenshot/
Once you’ve captured one, please use a tool like imgbb to upload and share with us.
2. To share URL either you can search and find out the post from your browser’s incognito mode.
Please share a screenshot of the issue you’re encountering with, which will help us to understand better the situation.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for sharing additional information.
I’ve checked the screenshot you’ve shared with us, and it seems like you are trying to change the URL for your homepage.
Your homepage’s permalink is usually just your site’s root URL, therefore there is nothing to make editable as it doesn’t have a slug usually.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
