Not able to activate rankmath

#10798
  • Resolved Sanchit

    4 years, 9 months ago

    Rank Math free

    Hello

    I installed rankmath on a staging website and I am not able to activate the same. The username and password is correct. Please check the image here. After entering details it still shows the same page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please make use of the username and password combination that was sent to you in the confirmation email after registering for an account.
    You may need to check your spam folder if you have not yet seen this email or you can reset your password by making use of the option shown below on rankmath.com:
    IMG

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sanchit

    4 years, 9 months ago

    Rank Math free

    Thanks

    It seems that when I use a system generated password it works but if I change to anything else it doesnt work. But no issues will use the system password.

    Michael Davis

    4 years, 9 months ago

    Rank Math pro

    Hi Sanchit,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂
    We will be investigating the account issue further to check if it is stemming from our end.

    Feel free to contact us should any other issues come up. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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