not able to access on Wordpress

#23163
  • Resolved Brian

    4 years, 4 months ago

    Rank Math free

    Hey there,
    I have been using RankMath for a year on a WP site I own so I thought to add it to another WP site I own…it loaded properly and is installed as a WP plugin but it asks to sign in and it won’t take my credentials…says Invalid username.

    I don’t know if I needed to open another w/ a new user name as this was the user name and password from my working version of RankMath….??? Help pls.

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you confirm that you are using the Rank Math username and password that was sent on the confirmation email and not your Gmail/Facebook credentials?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not able to access on Wordpress’ is closed to new replies.