Norton Verification Not Working

#664032
  • Resolved Jeff

    6 months, 2 weeks ago

    Rank Math free

    Following the directions for verifying site ownership with Norton, I have copied my Norton Safe Web verification HTML code onto the correct space under the webmaster tool section. I saved the change, and then clicked verify back on the Norton site. It failed to verify. I have tried it a few different times (even just cutting & pasting the portion of the specific tag), but it will not verify.

    Anything I can try now?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Reinelle

    6 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected website URL so we can check as well?

    Meanwhile, try clearing your website and server cache before verifying it with Norton.

    Looking forward to helping you.

    Thank you.

    Jeff

    6 months, 2 weeks ago

    Rank Math free

    Thank you Reinelle. We got it to work today. Looks like it was the cache. I appreciate the help and the quick response.

    Best,
    Jeff

    Jeff

    6 months, 2 weeks ago

    Rank Math free

    marked as resolved

    Great

    6 months, 2 weeks ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.

    I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)

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