Hello,
I’m sorry to hear that you’re facing issues with Norton and Pinterest verification on your site. To troubleshoot this, we can follow the steps below:
Norton Safe Web Verification:
- Make sure you have copied the correct meta tag from Norton Safe Web.
- Navigate to Rank Math SEO → General Settings → Webmaster Tools → Norton Safe Web Verification ID in your WordPress dashboard.
- Paste the meta tag content into the Norton Safe Web Verification ID field.
- Click on Save Changes.
- Head to the Norton Safe Web portal and click on Verify Now.
If you encounter any issues during this process, please let us know by replying to this ticket, and a human agent will assist you further.
Pinterest Verification:
- Ensure you have copied the correct HTML tag from Pinterest.
- Go to Rank Math SEO → General Settings → Webmaster Tools in your WordPress admin area.
- Paste the HTML code in the Pinterest Verification ID field.
- Click on Save Changes.
- Return to Pinterest, enter your website URL, and click the button to Verify.
If you need additional help or encounter any difficulties, please reply here, and a support agent will assist you promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these verification issues for you.
Sources:
How to Verify Your WordPress Site on Pinterest » Rank Math
Verifying Your Site With Norton Safe Web » Rank Math
The #1 WordPress SEO Plugin in 2023 – Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We checked your website and we can’t seem to find both the Norton and Pinterest verification meta tags.
Assuming that you have already followed the KB guide shared by RankBot above, please clear your website caches and allow the verification process to run.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
