Hello, I’m sorry to hear that you’re experiencing issues with enabling the Index Status tab in Rank Math. It seems like you’ve followed the steps to enable the tab, but it’s still grayed out and not clickable.
If you’ve already tried the steps mentioned in our documentation and the issue persists, I’d recommend reaching out to our support team for further assistance. You can do this by clicking on the “Contact our dedicated support team” link provided in the documentation or by using the available buttons to assign the ticket to a human agent.
Our support team is available 24/7, 365 days a year and will be happy to help you with any issues you might face. Thank you for bringing this to our attention, and we’ll do our best to assist you further.
Sources:
Google URL Inspection API Integration in Rank Math
Why Google Displays URL Instead of Site Name in SERP? » Rank Math
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
I am waiting for your reply to resolve the problem I am facing now.
how can you get back to you?
How can you get back to me?
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We deeply apologize for the unexpected delay in response. Please make sure that you’ve not connected to your Google Search Console account with Rank Math via a domain property (sc-domain:yourdomain.com) but rather a URL prefix. Because we don’t support domain property and Index Status doesn’t work with it.
If you’re using domain property, please reconnect your Google account from WordPress Dashboard > Rank Math > General Settings > Analytics and connect it with the URL-prefix property.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
