No SEO & rich snippets not working on multivendor site

Hello,

Thanks for getting in touch with us today and sorry for any inconvenience caused.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for the access.

Could you please share some navigation instructions to the affected page? I have just checked the store manager page and the SEO metabox is visible on the backend edit page as shown below:

I have also gone ahead and duplicated this product https://www.africablooms.com/product/stone-blue-mens-wedding-suits-groom-groomsmen-suit-custom-mens-suits-copy/ but I cannot replicate the permalink issue that you mentioned earlier.
Please let me know if I am missing something.

Looking forward to helping you. Thank you.

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Hello,

Thank you for contacting Rank Math today.

I am able to make changes to the post/product permalinks but I have been able to replicate the saving issues when optimizing the post meta.
I have raised this problem as well as the metabox problem with our dev team for closer investigation and we will be getting back to you shortly.

Looking forward to helping you. Thank you.

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Hello,

This seems like a conflict with one of your themes/plugins.

Please go through the health check once to shortlist the plugin or the theme that might be causing this problem:
https://rankmath.com/kb/check-plugin-conflicts/

If the issue persists even when only Rank Math is enabled – do let us know.

Or, let us know if you would like us to follow the steps we mention in the link above and we would be happy to find the conflicting plugin for you.

Hi there,

Thanks for the response.

I have noted that several plugins on your site are outdated including WooCommerce and Multivendor Marketplace. Could you please perform a backup of your site so that we can update the plugins and investigate this further?

We are looking forward to helping you. Thank you.

Hi there,

Thanks for getting back to us.

The issue is as a result of the outdated version of WooCommerce Frontend Manager – Ultimate which requires a license to update.
The saving problem does not replicate when this plugin is disabled.

I have however logged the frontend metabox problem with our developers and hopefully this will be addressed soon.

I hope this info helps. Thank you.

Hi there,

Thanks for the response.

Please enter your API license key and email to be able to update the plugin.

I hope this info helps. Thank you.