No retrieval of Google data

#680662
  • Resolved Five Vision
    Rank Math free

    Hello,

    I have connected Google several times but the connection is not established.

    Best regards
    Skander

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We’re sorry to hear that you’re experiencing issues with connecting Google to Rank Math. To resolve this, please follow these steps:

    1. Head over to Rank Math SEO → General Settings → Analytics.
    2. Click the Test Connections option at the top right of the Analytics settings to validate the existing connections.
    3. If you see a red signal, as shown in the image, simply reconnect with your Google account by clicking the Reconnect link.

    If the issue persists even after reconnecting your Google account, please share the error log with us by opening a support ticket here.

    Let us know if you need further assistance.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    As I mentioned at the beginning, I selected the correct account. See screenshots

    https://imgur.com/a/0jHJ1mI

    Thanks

    Hello,

    Thank you for your patience.

    From your screenshot, it seems that there’s no data appearing in the drop-downs.

    For the Search Console dropdown, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Once done, please follow these steps:

    1. Please delete RankMath’s app from here:

    https://myaccount.google.com/permissions

    remove rank math app

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Allow all the permissions on the next screen.
    tick all checkboxes

    4. Let the process complete, which might take around 30 minutes.

    5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.
    Rebuild Index for Analytics

    6. Please check if the data shows up here and if the Overview widget is already working:
    /wp-admin/admin.php?page=rank-math-analytics#/
    analytics data

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘No retrieval of Google data’ is closed to new replies.