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  • after I’ve installed rank math my website https://www.seedyou.de/evergreensystem-gold-erfahrungen/ is not more available. And I do not know why. The main site is working properly http://www.seedyou.de

    The message for my site is “No Results Found
    The requested page could not be found. Refine your search or use the navigation above to find the post.”

    I am using the dive builder for my website. But still, in the backend my site is not available. So I can’t adjust my website…

    Do you have any ideas on how I can solve the problem?

    Thanks

    • This topic was modified 3 weeks, 4 days ago by Conrad Grimm.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit, if none then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The issue seems to happen even with Rank math deactivated, could you please check to ensure you really have that page on your site.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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