No rating system on-page

#156740
  • Resolved Hello Digital Fans
    Rank Math free

    Hi I am pretty new to Rank Math. I have successfully installed Rank Math and watched some tutorials. However, I cannot see the 0-100 scoring system when I am on a page/post and I can’t see SEO tips either.

    My interface looks like this: my interface rank math

    Did I do something wrong in the setup process?

    Best regards,
    Huanling

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi, I did some troubleshooting following one of your articles and it seems like Rank Math is conflicting with Advanced Custom Field which is also a popular WordPress plugin. Any suggestions on how to solve this?

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    It seems that it is working fine on our end:
    https://i.rankmath.com/JrhEBl

    Since you’re using Advanced Custom Field, please make sure that the ACF Module in Rank Math > Dashboard is already enabled to analyze the content that is written in the Advanced Custom Fields and you are using the latest version as well.

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. We give you an option to choose between the two during the setup wizard and if the ACF Module is not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link:
    https://rankmath.com/kb/advanced-mode/

    You can also check this link for more information about Advanced Custom Fields:
    https://rankmath.com/kb/advanced-custom-fields/

    I hope that helps. Thank you, and looking forward to your update.

    Hi Reinelle,
    Thank you for the detailed reply. Our ACF is version 4.4.11. For some reason, the developers chose to not update it to ver 5.9.5. Could it be the reason?

    Hello,

    Thank you for the update.

    Yes, we always recommend updating all the plugins and themes to the latest version to avoid any conflicts or issues while using Rank Math. It seems that your plugin skipped a lot of updates that cover Rank Math compatibility.

    Alternatively, you can create a staging environment of your website and try updating the plugins and themes then see if the issue will be fixed. Doing this will prevent any further issues in your live website.

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘No rating system on-page’ is closed to new replies.