No RankMath Icon in the Divi Builder

#431038
  • I installed RankMath and Divi a long time ago. I’m finally sitting down to try to update my site. I do not see any RankMath icon when I have the Divi Builder open. From watching videos, it sounds like there should be. I see RankMath reporting errors (like SEO title does not have keyword) but I can’t find anywhere that will allow me to adjust the SEO title for a specific page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thanks for contacting Rank Math, and sorry for any inconvenience caused.

    Please head over to Rank Math > Titles & Meta > [Your Post Type] > Enable Add SEO Controls
    controls

    Do note that some options are only available when you enable the Advanced Mode in the Rank Math dashboard:
    https://i.rankmath.com/JAj5ak

    If the issue persists, please share a screenshot of the Divi Visual editor window.

    You can use https://imgbb.com/ to share the screenshot.

    We look forward to helping you.

    Thank you for trying. I have changed to Advanced Mode and ensured that “Add SEO Controls” toggle was selected. Still no icon: https://ibb.co/bbh1T6d

    Hello,

    It seems to be working fine on our end:
    https://i.rankmath.com/VEKvh3

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    I have installed HealthCheck. I don’t know how to test the problem with Divi if I am using the default theme, however. When I enable the Divi theme, and no other plugins besides RankMath, I still do not see the RM icon when using Visual Builder.

    I no longer have an active subscription to Divi, so I am guessing that is the problem here. If so, I might just have to give up on RankMath because I don’t want to buy another subscription to another plugin. Thank you for your help.

    Hello,

    An outdated version of Divi could be the source of the issue. If that is the case there is nothing much we can do. As a workaround, you can add some post meta such as SEO title and description using the default WordPress editor.

    Hope that helps. Please let us know if you have questions.

Viewing 5 replies - 1 through 5 (of 5 total)

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