“No posts found” in Wordpress

#428081
  • Resolved Ben Evans
    Rank Math free

    Hi,

    I am using the WordPress Rank Math plugin. I have two posts published on my website so far, but when I try to look at the posts within WordPress, they are not listed, although they are visible on the actual live website.

    The posts are being filtered through “Rank Math”, and I’ve tried filtering through different SEO scores, but still nothing.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I went ahead and conducted a plugin troubleshooting and noticed that the issue persists even with Rank Math plugin being disabled.

    The issue is actually caused by the plugin “Sphere Post Views”. Kindly check the video screencast I shared in the Sensitive Data section.

    I would suggest checking this with the support from “Sphere Post Views” as the issue is coming from their plugin.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi jeremy,

    Thanks you. I disabled that plugin, and the problem is now fixed. I appreciate your help.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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