Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
We’ve checked your product URLs, and indeed they are set to noindex.
For initial troubleshooting, ensure that the meta robots for your products are already set to index on your WordPress dashboard > Rank Math > Titles & Meta > Products:
https://rankmath.com/kb/titles-and-meta/#products-robot-meta-custom-settings
If that is already set to index, assuming you are using the latest version of all the plugins and the themes (please update if not yet), this could be caused by conflicting plugin/theme on your site.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how this goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
It seems that you have added information in the sensitive data section, but already marked this ticket as already resolved.
Please note that when a ticket is marked as resolved, the data in the sensitive data section are removed automatically.
Could you please confirm if you still need our assistance?
Looking forward to helping you.
