No Metatags Found

#454127
  • Resolved Film Unik
    Rank Math free

    Hi Rank Math, Greetings!

    I want to ask about Twiiter Card, when i’m validate my article through twitter validator card tool there is not showing my thumbnail article. There say no metatag found, but when i’m check from page source metatag exist.

    My Blog: https://filmunik.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    I can confirm that the required meta tags for the Twitter card are already applied to your website, however, Twitter can’t seem to locate it.

    It may be that Twitter is reading an old version of your website. Can you please try clearing your website cache or any other server-related caching services and check again?

    We are looking forward to hearing back from you.

    Sure, i have to do that but the result is same. What can i do?

    Hello,

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    As for your issue, I’ve checked your site URL and tested if Twitterbot is being blocked by your site somehow.

    Unfortunately, yes. Your server is blocking Twitterbot somehow. Here is a screenshot for your reference:

    As your robots.txt is perfectly fine, please check your .htaccess file if there are any rules written to block Twitterbot. You can also take help of your hosting provider to do that for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Thanks for the reply, but my hosting provider says if the server is blocking the twitter bot it means the twitterbot’s IP is blocked. So, they ask the IP for them to help whitelist

    Hello,

    You can refer them this Validating Twitterbot guide to whitelist the IP range of Twitterbot.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘No Metatags Found’ is closed to new replies.