No me llegó el plugin para descargar de Rank math PRO

#637878
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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    You may be referring to the Content AI subscription as shown below:

    Content AI 2.0 is available in the Rank Math SEO plugin as a module you can activate (WordPress Dashboard > Rank Math > Dashboard > Modules).

    You do not need to download or install any other plugin. It is different from the Rank Math PRO plugin: https://rankmath.com/pricing/

    Content AI can be used by both Free and PRO users.

    Can you please confirm if you can see the correct number of credits you purchased from here: http://rankmath.com/my-account/websites.

    If you can see the correct number of credits here like in the image above but not on your site, then this is a problem with the syncing of information between rankmath.com and your website. Disconnecting and then reconnecting your account should mostly resolve this

    Kindly follow these steps:
    1 . Please verify that you’re running the latest version of the Rank Math plugin. According to the Rank Math changelog https://rankmath.com/changelog, the current version is Rank Math Free v1.0.201.1.

    2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

    You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

    5 . After doing this, refresh the credits to start using Content AI. Please head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits.

    Here’s a screenshot for reference:

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘No me llegó el plugin para descargar de Rank math PRO’ is closed to new replies.