Hello,
Thank you for contacting Rank Math support.
It seems like you purchased the plugin with the s*************@g******** email. Please let us know preferred email address so we can merge your accounts.
Looking forward to helping you.
S***********@g******** is my email can you please cancel everything then I will latter reorder I don’t want to continue something that I cant see on my account right now
Thanks
Shaimaa
S***********@g******** is my email account. It looks like I made a mistake when I wrote it in the first place. Please cancel the order and everything related to it so I will not get in any trouble again and I will reorder it correctly later.
Thanks
Shaimaa
If you are available 24/7 why no one answering me or at least confrirm that you cancelled my order, which is damaged, please advise as soon as possible.
S***********@g******** is my email account. It looks like I made a mistake when I wrote it in the first place. Please cancel the order and everything related to it so I will not get in any trouble again and I will reorder it correctly later.
Thanks
Shaimaa
please advise as soon as possible I want my order canceled and everything related to it.
thanks
Shaimaa
Hello,
We appreciate your patience. The payment was made using s*************@g********
Please use that account to login to Rank Math at https://rankmath.com/my-account/
Or, please let us know which account you prefer to keep and we will merge your accounts.
I mentioned that s*************@g******** is wrong my real email is s***********@g******** please use this email s***********@g******** and cancel everything and I will reorder later.
thanks
Shaimaa
https://rankmath.com/my-account/ tis is my account
thanks
Shaimaa
https://rankmath.com/my-account/ tis is my account
thanks
Shaimaa
Hello,
We have responded to your email to address your request. Please refer to our message there.
Looking forward to helping you.
Can you explain what is this below are you taking more money from and didn’t return my previous money what is going on let me know as soon as possible.
Shaimaa
Merchant nameFS *rankmath
Merchant cityFsprg.uk
Merchant countryGBR
StatusPending
Card number************0272
DateFeb 24, 2024
TypePurchase
CurrencyUSD
Value53.63
Hello,
That is for the Content AI subscription which failed to cancel. We have gone ahead and refunded that as well.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
