"No Information is Available for This Page" error - Support

Resolved Tulsa Marketing
1 year, 9 months ago

Rank Math free

Hi, I have the “No Information is Available for This Page” error on a couple of websites that I manage, I use Rank Math SEO, and I already tried to debug the problem by checking if my robots.txt is blocking or restricting crawling of my website, and it’s not. I was wondering if there is any other reason for encountering this bug. I also have checked if there are any NoIndex tags in any of the meta tags on my website and there aren’t. The link to one of the websites that have this issue is https://shorehomecareservices.com, whenever you go through Google and search “shore home care services” the page does get indexed but it does not have a meta description at all on the search engine. This issue is only with Google’s search engine and not with Edge. Also, I have checked with the HTTP status tester, and everything looks perfectly fine on it aswell, https://http.app/test/pn8KNbihaTwW3SKlRr2N . Any help with this would be greatly appreciated, thank you so much.

Viewing 8 replies - 1 through 8 (of 8 total)

RankBot
1 year, 9 months ago

Hello,

I’m sorry to hear about the issue you are facing with the "No Information is Available for This Page" error on your websites managed with Rank Math SEO. I appreciate the steps you have already taken to debug the problem by checking the robots.txt file and ensuring there are no NoIndex tags in the meta tags.

In this case, since you have already verified that the robots.txt is not blocking crawling and there are no NoIndex tags present, there might be another reason causing this issue. One possible reason could be related to how Google is processing and displaying the meta description for your website.

To further investigate and resolve this issue, I recommend reviewing the status of the URL using the HTTP Status Tester as mentioned in our knowledgebase article. You can access the HTTP Status Tester tool here and follow the steps outlined to check if Google is blocked from crawling the page or if there are any other issues affecting the display of the meta description.

If you continue to experience difficulties after performing these checks, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this matter to our attention. We are here to help you resolve this issue promptly.

Best regards.

Sources:
No Information is Available for This Page » Rank Math
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
Discovered – Currently Not Indexed in Google Search Console » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math

Ike
1 year, 9 months ago

Hello,

Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

We checked the referenced page and the max-snippet is set to 150.

The Max Snippet option can be found on our Rank Math SEO controls inside the page under the advanced tab, and you should set it to -1, which means no limit/unlimited.

Here’s a link for more information:
https://rankmath.com/kb/advanced-tab/#max-snippet

You may need to give some time for search engines to recrawl your site to reflect the changes on the search results pages.

Looking forward to helping you.

Tulsa Marketing
1 year, 9 months ago

Rank Math free

Hi Ike, Thank you for taking my ticket. I do not believe that this is the solution to the problem. Here is a loom video I made to demonstrate the bug I am encountering. https://www.loom.com/share/f1f7c3e7f667432299561d8818a86b4a?sid=bf0fc6be-00e5-4e2f-a173-0104f0859cd2
in the video, I search with quotes to kind of force Google to serve me with my right URL, then in the second search, I do a typical search that most clients would use to search up the website. You can see that the first search that worked, had only “https://shorehomecareservices” and the other, NON-Working one had “https://www.shorehomeservices.com”. I don’t even know where the “www” came in from because the original URL is only https://www.shorehomeservices.com

Tulsa Marketing
1 year, 9 months ago

Rank Math free

something messed up with the links when I typed into the chatbox, in the URL there isn’t any “”” at the end, just wanted to clarify

Tulsa Marketing
1 year, 9 months ago

Rank Math free

”

Jeremy
1 year, 9 months ago

Hello,

Checking your website we can confirm that the final variation of your homepage doesn’t have the www and all 4 variations are redirecting to that final variation:

In this case, Google must haven’t determined the correct variation yet. Please make sure that the correct URL is configured in Google Search Console like so:

If the property is correct, then submit the https://www.shorehomeservices.com URL to your Google Search Console’s URL Inspection tool and share a full screenshot of the report.

This will help us determine how Google has discovered this path instead of the non www version.

Looking forward to helping you.

Tulsa Marketing
1 year, 8 months ago

Rank Math free

Hey, for some reason I cant send images here but in my google search console URL inspection tool, the link is https://shorehomecareservices.com. Also I’d like to note that in my previous chat, the URL is shorehomecareservices, not shorehomeservices, I rushed typing it and forgot to add the care part.

Great
1 year, 8 months ago

Hello,

You can share images with us by uploading them to an image hosting site like Imgur, and then sharing the generated URL with us here.

We are looking forward to hearing back from you.

RankBot
1 year, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘“No Information is Available for This Page” error’ is closed to new replies.