No Indexing issue

#87572
Viewing 9 replies - 1 through 9 (of 9 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    In line 102 of the page source code you have a no-index tag added by the theme or another plugin, since you also have another index tag set by Rank Math later. You should remove that one and your issue will be solved.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Alerto

    Thanks for your prompt reply. I am a novice to coding. Can you help me and remove the no-index from the theme source code?

    Alberto
    Rank Math business

    Hello,

    To do that, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    You forgot to add some username so we can log in, could you check it?

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It seems to be something to do with the cartflows plugin. You can confirm this by disabling your plugins one by one, including Rank math and you will note the noindex meta is still added to your page. I was not able to find how to unset this, please get in touch with the plugin support team to assist you with this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thanks So much for your support

    Alberto
    Rank Math business

    Hello,

    Glad to here it helped you! Then, do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘No Indexing issue’ is closed to new replies.