no-index added

#89954
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math today and sorry for the issue you are facing.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We have logged into your site and tested the issue.

    The issue seems to be with your site’s cache. The cached version of meta is showing on the pages.

    We tried changing that but still can’t see any update on the meta of those page in the source.

    Can you please clear your site’s cache and server cache and check if that fixes the issue for you?

    Thank you.

    Hello,
    I emptied the cache on wordpress (folder “cache” and “et-cache”), I removed the plugin for managing wordpress cache (wprocket), but without success.
    There is no cache on the server according to the host.
    I saw that if I disable mathrank, the reference “noindex” always appears….
    Thanks for your help.
    Sincerely

    Hello,

    The pages cart,myaccount and checkout are usually set to noindex automatically since these pages are dynamic and unique to each user and therefore don’t need to be indexed. If you wish to customize this yourself, you may have to disable WooCommerce integration to Rank math(which I wouldn’t recommend) by disabling the WooCommerce module in Rank math dashboard

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘no-index added’ is closed to new replies.