No content on WordPress

#505627
  • Resolved MJ
    Rank Math free

    There’s no content being uploaded to Rank Math on WordPress. I’ve gone through every section to see if there’s something missing, and everything looks fine, but no Google Analytics, etc. is showing. Please help!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please check if there is a pending Scheduled Action. To check, head over to WordPress dashboard > Tools > Scheduled Actions > Pending.

    or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on Rank Math Analytics dashboard.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    MJ
    Rank Math free

    Doing that now. Is it normal for me to have had 92 pending items? I’ve selected “run” on a lot of them, but still have 76 pending actions remaining.

    Hello,

    It’s fine to have a bunch of pending actions after you click on “run”. The process should be cleared in a while. After that you may check again on Rank Math Analytics Dashboard to see if the data has been updated or not.

    Looking forward to helping you.

    MJ
    Rank Math free

    Still not working, despite having seen all 93 pending actions resolved. Any other tips?

    Hello,

    Please make sure you’ve connected Rank Math with your correct Google account. If so, then I would like to request you to re-connect your Google account with Rank Math by following the steps I’ve mentioned below, without skipping them.

    #1 ~ Remove Rank Math’s access from Google

    Please remove RankMath’s app from your Google apps permissions:

    https://myaccount.google.com/permissions

    permissions

    #2 ~ Re-connect to regenerate auth token from Google

    After that, reconnect the Google account again, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    #3 ~ Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    #4 ~ Setup Analytics

    Once the above process is done, please follow the URL below to setup Rank Math Analytics properly:
    https://rankmath.com/kb/connect-your-google-account/#num-3-connect-to-search-console

    After that, please try fetching data from Google Analytics by following the URL below and wait for a while to see if that works for you:
    https://rankmath.com/kb/analytics-issues/#scheduled-actions

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    MJ
    Rank Math free

    I did every step in your message, but RankMeth still is not working. Next steps?

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    MJ
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    There are some actions that have been canceled by WP Cron itself.

    Please contact your host and ask them to activate an PHP cron so that background scheduled actions run more smoothly on your website. You may refer to the following article for more information: https://my.kualo.com/knowledgebase/65_wordpress/1295_why-and-how-to-disable-the-wordpress-wp-cron.php-and-set-it-as-a-real-cron-job-within-cpanel.html

    Then follow this step again: https://support.rankmath.com/ticket/no-content-on-wordpress/?view=all#post-505646

    If the issue persists, please do let us know and we will further investigate this issue with our development team.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘No content on WordPress’ is closed to new replies.