no active subs after payment?

#646015
  • Resolved Chrishiella

    7 months ago

    Rank Math pro
    Content AI Starter

    Hi pls kindly check my account, i have paid with CC ending with 8271,

    already received email that Chrishiella Chrishiella, your subscription to “Rank Math PRO” was successfully activated.

    but can’t see any active subs in my account.

    Thanks

    https://imgur.com/a/RejisHn

Viewing 1 replies (of 1 total)
  • Reinelle

    7 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked your account, and it seems that your account is already using the Rank Math PRO subscription. You’ll also notice that the PRO badge is already showing on your account details.

    You can now download the Rank Math PRO plugin from your account’s dashboard.

    Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    If it’s still not showing on your account, please log in using a different browser or try clearing your browser’s cache.

    Hope that helps.

    Thank you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘no active subs after payment?’ is closed to new replies.