No access to closed tickets

#285439
  • Resolved Scott Charleboix

    2 years, 6 months ago

    Rank Math free

    Because the other two tickets have sensitive data, I’m not able to access them and change them to resolve. Please change the status for my other two tickets to resolve. I have determined what was causing my Rank Math program to freeze. It was solely that the keyword I was using was too long and it was freezing up.

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 6 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please try to log out and log in again into your rankmath.com account and see if you can access those tickets of yours. You may also try a different browser.

    With that said, I have marked your previous two tickets as “Resolved” as you requested.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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