NGINX – Error type 502 and 504 !

#7962
  • Resolved WNS

    4 years, 10 months ago

    Rank Math free

    Hi,

    I have this VPS setup related to the WebServer and i use this: Nginx + Varnish + Apache PHP-FPM.

    Also use W3TC (W3 Total Cache) perfectly configured for use with NGINX on WordPress.

    Since i installed RankMath i have frequent errors of the type 502 and 504 with NGINX but if i deactivate RankMath the errors no longer occur.

    Can you tell me what these errors are due to and if there is any special configuration to do on NGINX to be able to use Rank Math ?

    Thanks in advance for the support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is quite unexpected, please enable debugging mode on your site by editing the WP_Debug option and setting this to true on your wp-config.php file. You can then send us a copy of the errors that are logged on your site so that we can help further.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    WNS

    4 years, 10 months ago

    Rank Math free

    Hi, the problem seems to have been solved.

    Anyway, considering that this is my setup related to the WebServer and i use this: Nginx + Varnish + Apache PHP-FPM and also use W3TC (W3 Total Cache) perfectly configured for use with NGINX on WordPress, i ask you if you need some special configuration to use RankMath with NGINX ?

    Thanks in advance for the support.

    Michael Davis

    4 years, 10 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I am glad that the issue is now resolved.
    The only issue that might come up might have to do with rewrite rules on your Nginx server when creating the sitemap. Please refer to point 6 on this page https://rankmath.com/kb/fix-sitemap-issues/

    I hope this info helps. Thank you.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘NGINX – Error type 502 and 504 !’ is closed to new replies.