Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Meanwhile, your news sitemap is opening fine upon checking. If flushing the sitemap cache fixes the issue, then please exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Looking forward to helping you.
Thank you.
Hi! I’ll check which email my signature is on.
The problem is not caching. Even clearing the cache and creating specific parameters, it still doesn’t pull the materials. Observe the sitemap and what is the last article on it and compare it with the latest published articles. He stops pulling.
https://musicaecinema.com/news-sitemap.xml
Hello,
Only the posts/pages published in the last 2 days are included in the News Sitemap as per Google’s News Sitemap Guidelines.
I can check that your news sitemap already has the posts that were published in the last two days.
Hope that clarifies your doubts. Please don’t hesitate to get in touch in case you need our assistance with anything else.
You need to do a detailed analysis. Many friends are stopping using your plugin because of this.
RIGHT NOW THE LATEST NEWS ON THE SITEMAP IS:
Title Publication Date
Is Pearl’s actress Brazilian? Mia Goth is the granddaughter of Globo actress
2022-12-13 11:59:39 -04:00
AFTER IT, WERE ALREADY PUBLISHED:
https://musicaecinema.com/quais-filmes-da-dc-lancam-em-2023/
https://musicaecinema.com/marvel-x-dc-pesquisa-revela-qual-e-mais-popular-em-cada-pais/
https://musicaecinema.com/Quem-estreia-coringa-2-data-de-lancamento-confirmada/
https://musicaecinema.com/lady-gaga-vai-ser-a-nova-arlequina-confira-primeiras-imagens/
https://musicaecinema.com/marvel-vai-diminuir-lancamentos-de-2023-e-2024/
https://musicaecinema.com/the-banshees-of-inisherin-onde-assistir-a-comedia-que-liderou-o-globo-de-ouro/
WHY DON’T THESE LATEST NEWS APPEAR ON THE SITEMAP?
I ALREADY EXPLAINED THAT IT IS NOT CACHE. I HAVE ALREADY EXPLAINED THAT IF YOU DEACTIVATE THE PLUGIN AND ACTIVATE IT AGAIN, IT APPEARS AGAIN.
THIS PROBLEM IS HAPPENING ON MANY SITES.
Hello,
Please confirm you have already added the filter to disable Rank Math transients:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
If you have already added the filter above, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
