Newly added redirections not showing up in the redirection list

  • I changed a SLUG from category/direct-selling to category/direct-selling-moretext
    this is a permanent change (301) and Active redirect.

    When I hit “Add redirection”, and look a the redirection list – there’s nothing there.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Does this issue affect the creation of all redirecions or just the one that you have mentioned?
    Please note that automatic redirections are not listed on the redirections list.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    The redirectio list is completely blank. Nothing is showing up.

    Hello,

    Thank you for contacting Rank Math today.

    Kindly check for conflict on your site that could be causing this issue as outlined here.

    Confirming a Theme/Plugin Conflict With Rank Math

    Let me know how it goes.

    ​​​​​​

    no not working i have tried it..

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this ticket.