Newbie, Analytics is not working

  • Resolved Jacob Pritchard
    Rank Math free

    The website is

    Take a look at the source code.

    I have “install analytics code” checked, but it seems that something is not working properly…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please follow these steps:

    If you do not see any data inside your Analytics module, this guide might help you.

    A. Pre-check List

    1. You should not be using any other Google Analytics plugin.

    2. Update to the latest versions of Rank Math Free & PRO

    3. Ensure that you are logged in to your account:
    rank math member area

    4. Disconnect and reconnect your account from inside WordPress:
    reconnect rank math account

    B. Refresh Tokens

    1. Please delete RankMath’s app from here:

    remove rank math app

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Allow all the permissions on the next screen.
    tick all checkboxes

    4. Let the process complete, which might take around 30 minutes.

    5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.
    Rebuild Index for Analytics

    6. Please check if the data shows up here:
    analytics data

    If that does not help, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
    system info

    We really look forward to helping you. Thank you.

    Thank you! I will follow these steps and circle back with you on this ASAP 🙏🙏

    You’re welcome!

    We’re glad to hear that you’re going to follow our steps and we hope they will help you fix your issue. Please take your time and let us know how it goes.

    We’ll be waiting for your update and we’ll be happy to assist you further if you need any more help.

    Thank you for choosing Rank Math PRO.

    Best regards


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Newbie, Analytics is not working’ is closed to new replies.