New Rank Math User - Support

Resolved Renee Hannes
3 years, 4 months ago

Rank Math free

I have followed the set up videos for this new plugin. But I have no data appearing on the dashboard. It has been greater than 2 hours. How long does it take before data appears?

Viewing 3 replies - 1 through 3 (of 3 total)

Miguel
3 years, 4 months ago

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Can you please check if there is a pending Scheduled Action? Please go to the WordPress dashboard > Tools > Scheduled Actions > Pending and run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on your dashboard.

Don’t hesitate to get in touch if you have any other questions.

Renee Hannes
3 years, 4 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Reinelle
3 years, 4 months ago

Hello,

In this case, ensure that you’re using the latest version of the Rank Math plugin.

Then, kindly delete RankMath’s app from your Google apps permissions:

https://myaccount.google.com/permissions

After that, reconnect the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

Once done, ensure that all necessary permissions are accepted.

Let us know how this goes.

Thank you.

RankBot
3 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘New Rank Math User’ is closed to new replies.