New issue with active redirections

  • We now have an issue, where rankmath says there is only 1 redirection despite there being over 1400. It displays ‘1’ in all and active redirections. In fact, there are more than 1400 elements, which it displays on the right. As a result, we have had issues with the redirections suddenly not working.

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  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I tried to use this troubleshooting guide on your site: https://rankmath.com/kb/check-plugin-conflicts/ but it doesn’t seem to function accordingly. You may have to disable the plugins manually as this is likely a conflict with one of the plugins or the theme you are using.

    Please let us know if you find the culprit. If you want us to check this for you, please create a testing site to avoid affecting your live site and share the access with us.

    Looking forward to helping you.

    Hello,

    We have tried to test that.

    I have made you a staging site here: (udpated sentitive date)

    Hello,

    The staging site doesn’t seem to be accessible, all am getting is a hey message. Could you please check this in a private browser to confirm it is working then let us know? You should also check and replicate the issue in the staging site so we can troubleshoot from there.

    Looking forward to helping you. Thank you.

    ​​​​​​

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