New Category Page returning 404 error page

#11605
  • Resolved tech@STL

    5 years, 6 months ago

    Rank Math free

    I am seeing this error in the log when I am trying to open a new category page which has posts in it.
    It is returning to 404

    Aug 03/2019 17:43:19 > WordPress database error Column ‘term_id’ in field list is ambiguous for query select term_id from wp_terms inner join wp_termmeta on wp_terms.term_id = wp_termmeta.term_id where wp_termmeta.meta_key = ‘rank_math_focus_keyword’ and ( wp_termmeta.meta_value = ‘press release’ OR wp_termmeta.meta_value like ‘press release,%’ ) and wp_termmeta.term_id != 709624 made by RankMath\Admin\Admin::is_keyword_new
    Aug 03/2019 17:43:38 > WordPress database error Column ‘term_id’ in field list is ambiguous for query select term_id from wp_terms inner join wp_termmeta on wp_terms.term_id = wp_termmeta.term_id where wp_termmeta.meta_key = ‘rank_math_focus_keyword’ and ( wp_termmeta.meta_value = ‘press release’ OR wp_termmeta.meta_value like ‘press release,%’ ) and wp_termmeta.term_id != 709624 made by RankMath\Admin\Admin::is_keyword_new

Viewing 6 replies - 1 through 6 (of 6 total)
  • tech@STL

    5 years, 6 months ago

    Rank Math free

    Aug 03/2019 17:47:35 > WordPress database error Column ‘term_id’ in field list is ambiguous for query select term_id from wp_terms inner join wp_termmeta on wp_terms.term_id = wp_termmeta.term_id where wp_termmeta.meta_key = ‘rank_math_focus_keyword’ and ( wp_termmeta.meta_value = ‘press release’ OR wp_termmeta.meta_value like ‘press release,%’ ) and wp_termmeta.term_id != 709624 made by RankMath\Admin\Admin::is_keyword_new

    Michael Davis

    5 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is possible that one of your installed plugins is affecting the search query on the category pages. Would you mind letting us know whether you can reproduce this issue when you only have Rank Math activated on your site?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    tech@STL

    5 years, 6 months ago

    Rank Math free

    We do have RankMath activated but since we were having issues with the sitemap, we have disabled the sitemap feature for now till death can find a solution and also because we are using Google News I wanted to check in with you about the feasibility to use Google News as well, we have setup Google News through RSS for now.

    How do we check which plugin is causing the issue?

    Michael Davis

    5 years, 6 months ago

    Rank Math pro

    Hi there,

    Thanks for getting back to us.

    We have plans to introduce Google News sitemaps but this is not very high on the priority list but we suggest that you install the following sitemap plugin: https://wordpress.org/plugins/xml-sitemap-feed/

    To be able to isolate the culprit, please follow the steps outlined on this page: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how this goes. Thank you.

    tech@STL

    5 years, 6 months ago

    Rank Math free

    I did get a conflict from Google Sitemap plugin and I had disabled it to install RankMath.

    Even when Google Sitemap XML is disabled I am unable to generate Sitemap, should I delete it?

    Michael Davis

    5 years, 6 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘New Category Page returning 404 error page’ is closed to new replies.