Need to merge free and pro account

#755805
  • Resolved Social
    Rank Math free

    Hi,

    We have two different accounts (free and pro). The one with the pro account is linked to s*****@z************ (social-5524). Can you please use this email id and merge the two accounts? Or else I cannot update the pro version.

    Thank you,
    Ken Bhowmik

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the inconvenience you are facing with your Rank Math accounts. To merge your free and pro accounts using the email “s*****@z************” (social-5524), please follow these steps:

    1. Navigate to the Rank Math Support Forum.
    2. Enter a one-line summary of the issue in the Ticket Title section.
    3. Provide more details in the Ticket Question section, mentioning the email you want to connect to your PRO account.
    4. In the Sensitive Data section, include the email address “s*****@z************” and any additional information.
    5. Click the SUBMIT YOUR TICKET button.

    Our support team will then locate your PRO account and merge it with your FREE account as requested.

    Thank you for bringing this to our attention. If you need further assistance, feel free to reach out through the support ticket.

    Best regards,

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    Choosing Between Rank Math PRO, Business and Agency Plan » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Need to merge free and pro account’ is closed to new replies.