Mystery Redirect

#90262
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for getting in touch with us.

    The directions seems to be by WordPress,not Rank math. You can trace the path of your redirection with this tool: http://redirectcheck.com/index.php.

    Did you delete the page from the bin?

    You can also disable Rank math redirection module in Rank math dashboard to confirm if this is really being redirected by Rank math.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi Michael,

    I checked the redirect via the link and I can see it via WordPress.

    The page is not in the bin…

    Really weird, can’t seem to figure it out.

    Hello,

    We can try and look into it further. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hi Michael,

    It’s okay, thanks for the offer but it’s not a major issue for me.

    Really appreciate your support!

    Thank you.

    Damien

    Hello,

    Let us know if you need anything else in future.

    We are happy to help.

    Thank you for using Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Mystery Redirect’ is closed to new replies.